Thank you for visiting our website. Your questions, comments or requests for more information are always welcome. Please call our Customer Service team at 704.512.5555. They can be reached Monday-Friday, 8 a.m. – 5 p.m.
Complaints may be filed:
- On-line by clicking: https://complaint.n3cn.org/form/webform.asp
- By phone at 704.512.5555; ask for the Complaint Coordinator.
- In writing and mailed to:
Community Care Partners of Greater Mecklenburg
Attn: Complaint Coordinator
4701 Hedgemore Drive, Suite 700
Charlotte, NC 28209
Our Customer Care Team helps to:
- Confirm your Medicaid coverage.
- Find answers to your questions about Medicaid.
- Find a doctor for you.
- Find a nurse care manager, behavioral health specialist, pharmacist or social worker.
- Answer questions about Community Care Partner of Greater Mecklenburg’s health care services.
Contact Customer Care:
Monday-Friday 7:30 a.m. – 4:30 p.m.
English and Spanish