North Carolina Community Care Networks (NCCCN), the nonprofit organization that serves 1.4 million North Carolina Medicaid recipients, has received a three-year accreditation in intensive case management provided to Medicaid patients from the National Committee for Quality Assurance (NCQA). The three-year accreditation recognizes “strong performance” of the functions outlined in NCQA’s Case Management standards as well as dedication to care coordination, patient-centeredness.
“We’re extremely gratified by NCQA’s recognition of our case management process,” said NCCCN Acting President and Chief Medical Officer Thomas Wroth, MD. “I would like to commend staff who not only worked hard for three years to obtain this accreditation, but who give their all each day to help their patients get better care. This accreditation adds to the significant body of evidence supporting the value of NCCCN’s statewide, community-based medical home system.”
NCQA’s accreditation is the culmination of a voluntary, nearly three-year review process for NCCCN. NCQA’s high standards encourage Case Management organizations to continuously enhance the quality of services they deliver. NCQA Case Management Accreditation is the only program that focuses on care transition, the management of patients moving between providers or treatment settings. Margaret E. O’Kane, NCQA President said in a statement: “Case Management Accreditation moves us closer to measuring quality across population health management initiatives. Not only does it add value to existing quality improvement efforts, it also demonstrates an organization’s commitment to the highest degree of improving the quality of their patients’ care.”